Forum > Borrower Questions > Dissapointment Forum Guidelines

  • Stella Chepngeno
    Nakuru, Kenya

    Jan 22, 2018

    I want to delete my Zidisha account permanently.How do i go about it?


    • Joost
      Noord Brabant, Netherlands

      Jan 22, 2018

      You should create a support ticket to close your account.


      Samwel Nyangi likes this.
      • Stella Chepngeno
        Nakuru, Kenya

        Jan 24, 2018

        Which section on my dashboard will I find how to create a support ticket?


    • Samwel Nyangi
      Nairobi, Kenya

      Jan 23, 2018

      hello my dear Stella
      kindly explain to the team why do you want be deleted ?
      - have you been disappointed by any chance by zidisha services or teams well,????
      this will enable know the challenges on board affecting our great friends on this platform.


      John Thiaro likes this.
    • Mis Hernawati
      Bandung Barat, Indonesia

      Jan 24, 2018

      Hi friend.

      Whats wrong with you? You wanna delete your account, why?

      If you had any problems you can share in this forum, we'll help you to resolve the problem.

      You can asking anything in this forum.

      But if you still want to delete your account, you can send a support ticket.

      Translated by Google     Show original

      Hi friend.

      Whats wrong with you? You wanna delete your account, why?

      If you had any problems you can share in this forum, we'll help you to resolve the problem.

      You can asking anything in this forum.

      But if you still want to delete your account, you can send a support ticket.



  • Mutua Maundu
    Nairobi, Kenya

    Jan 23, 2018

    why do you wish to opt out zidisha?



  • Stella Chepngeno
    Nakuru, Kenya

    Jan 24, 2018

    The first loan I repaid on time. This time round I posted a second loan 5 times without any funding. I don't think this is the right forum for my business. Better banks though expensive but very reliable.
    Zidisha, kindly stop sending me emails on how to invite new friends. Sort the ones already on board first.



  • Volunteer Mentor
    Basil Emmanuel Apiiga
    Bawku- Zebilla, Ghana

    Jan 24, 2018

    THE MASS LOAN DECLINE STILL PERSIST EVEN LOANS PARTIALLY FUNDED AND THOSE FULLY FUNDED
    Some borrowers have reiterated the need for zidisha to still look again at their system, this is because some of their loans which got partially funded and some fully funded and confirm were abruptly declined /expired by the system and were being asked to create a proposal again. And once they try to create the proposal the problem still persist.

    I believe it is hard time zidisha does something about their system and correct this issue once and for all. If care is not taken things will get worse , ie the perception of borrowers towards the organization .
    I pray that the technical team will stake to this issue and repair any fault in-order to help facilitate and restore the problems of this borrowers, and also restore the confidence , for the complains are becoming unbearable.

    Thanks
    Basil
    VM


    John Thiaro and Mis Hernawati like this.

  • Volunteer Mentor
    Jones Mwang'ombe
    Mtwapa, Kenya

    Jan 24, 2018

    Hi Stella, I don't think it's the right idea. Please try to share and discuss with other members and I'm sure things will work out.


    Mis Hernawati likes this.

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