Forum > Indonesia > Pembayaran belum masuk Forum Guidelines

  • Toni Budi Raharjo Bambang
    Denpasar Barat, Indonesia

    Jan 25, 2018

    Good evening, I want to ask .. I make a payment at 9 am on 24 January 2018 until now the payment has not been signed .. I make a payment through the flip, usually fast in .. This kok no entry yet, how the solution yes?

    Translated by Google     Show original

    Selamat malam, saya mau menanyakan.. Saya melakukan pembayaran jam 9 pagi pada tanggal 24 januari 2018 sampai saat ini pembayaran belum masuk.. Saya melakukan pembayaran melalui flip, biasanya cepat masuk.. Ini kok belum ada masuk, gimana solusinya ya?


    Su Rono likes this.

  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jan 26, 2018

    Hello Toni.
    I've just replied to your support ticket about it, in which I see you sent us details of the transaction.
    As I was saying, we always advise to allow 3 business days, Monday to Friday US Eastern Time, for repayments to be credited to accounts, so if it's not been credited by about the middle of next week, let us know.


    Su Rono likes this.

  • Volunteer Mentor
    Su Rono
    Grobogan, Indonesia

    Jan 26, 2018

    on January 24, 2018 it seems that the payment is not credited, and I also get the mentee complaint below. www.zidisha.org/loan/develo... if you check ticket assistance, there, mentee has sent a message but has not got a reply, may monday on january 30, 2018, payment has been credited, because for them be worried, because it affects the repayment score.

    Translated by Google     Show original

    pada tanggal 24 januari 2018 sepertinya merata pembayaran tidak di kreditkan , dan saya juga mendapat aduan mentee di bawah ini .
    www.zidisha.org/loan/menamb...

    jika anda cek bantuan ticket , disana , mentee sudah kirim pesan tapi belum mendapat balasan , semoga hari senin tanggal 30 januari 2018 ,pembayaran sudah di kreditkan ,karena bagi mereka menjadi khawatir, Karena berdampak skor pelunasan .


    Mis Hernawati likes this.

  • Mis Hernawati
    Bandung Barat, Indonesia

    Jan 26, 2018

    True that is said father @Su Rono payment is not recorded 1x becomes an impact for us. Impact for repayment scores, Especially as I experienced, not recorded and not credited until repayment, so the next week"s installment payments are always credited for the previous week. Looks trivial 1 date not recorded but the impact to the next installments. Hopefully the problem father @toni immediately resolved.

    Translated by Google     Show original

    Betul yang dikatakan bapak @Su Rono pembayaran tidak terekam 1x pun menjadi dampak bagi kita. Berdampak untuk skor pelunasan, Apalagi seperti yang saya alami, tidak terekam dan tidak terkreditkan hingga pelunasan, sehingga pembayaran angsuran minggu selanjutnya selalu di kreditkan untuk minggu sebelumnya.

    Terlihat sepele 1 tanggal tidak terekam tapi dampaknya ke angsuran-angsuran berikutnya.
    Semoga masalah bapak @toni segera terselesaikan.



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Jan 26, 2018

    True, unrecorded payments are indeed alarming, but keep in mind also as presented on the support ticket page for unreported payments that sometimes take 3 days US EASTERN time to record these payments. Has that time passed? If the payer makes payment on January 24th of Indonesia time, the zidisha system will have its payment date until January 27, US Eastern time. If it is more than that time and the payment is still not recorded, then the support ticket is made. Grace period is 10 days before and from the date of payment, so if 1 payment has not been recorded, if you keep paying on schedule even if payment is back 1 week your ontime score will not decrease. Lenders will understand if you menginfokan that you have paid according to the date but still not recorded. Let"s follow the reporting procedure.

    Translated by Google     Show original

    Benar, pembayaran tidak tercatat memang membuat khawatir, namun perlu diingat juga seperti yang disampaikan di halaman support ticket untuk pembayaran belum tercatat bahwa adakalanya dibutuhkan waktu 3 hari waktu US EASTERN untuk pencatatan pembayaran ini. Sudahkah waktu itu terlewati? Jika yang bersangkutan melakukan pembayaran pembayaran pada tanggal 24 Januari waktu Indonesia, maka sistem zidisha memiliki waktu pencatatan pembayarannya sampai tanggal 27 Januari waktu US Eastern. Jika sudah lebih dari waktu itu dan pembayaran masih belum juga tercatat, barulah support ticket dibuat. Grace period adalah 10 hari sebelum dan sejak tanggal pembayaran, maka jika 1 pembayaran belum tercatat, jika anda tetap melakukan pembayaran sesuai jadwal meskipun pembayaran tercatat mundur 1 minggu ontime score anda tidak akan berkurang. Lenders pun akan mengerti jika anda menginfokan bahwa anda sudah membayar sesuai tanggalnya tetapi masih belum tercatat.
    Mari diikuti prosedur pelaporannya.


    • Toni Budi Raharjo Bambang
      Denpasar Barat, Indonesia

      Jan 27, 2018

      Thank you for the help of the answer .. Until the 27th time Indonesia also has not credited my payment .. I will try to wait until monday, hopefully soon credit

      Translated by Google     Show original

      Terima kasih atas bantuan jawabannya.. Sampai tanggal 27 waktu indonesia juga belum terkredit pembayaran saya.. Saya akan coba menunggu sampai senin, semoga segera terkredit


      Su Rono likes this.
    • Volunteer Mentor
      Su Rono
      Grobogan, Indonesia

      Jan 27, 2018

      above Dave has explained and is enough to understand, I think they (follow the procedure) because the road to communicate with the staff zidisha in addition to the help of support is in this forum place,

      Translated by Google     Show original

      di atas Dave sudah menjelaskan dan sudah cukup untuk di mengerti ,saya berpikir mereka (mengikuti prosedur)
      karena jalan untuk berkomunikasi dengan staff zidisha selain di bantuan support adalah di forum ini tempatnya ,



  • Toni Budi Raharjo Bambang
    Denpasar Barat, Indonesia

    Jan 31, 2018

    Continue payments tetep walking kah? What are you waiting for who came yesterday?

    Translated by Google     Show original

    Pembayaran selanjutkan tetep berjalan kah? Apa nunggu yg kemarin masuk dulu?


    • Volunteer Mentor
      Fitri Fauziyah
      Kota Surabaya, Indonesia

      Jan 31, 2018

      Not recorded yet. Continue to pay as per your payment schedule. Even though your payback is delayed by 1 week, your ontime score will be maintained. Keep your follow up ticket. Also write in the discussion page if you have paid the date of 24/1/2018 but have not been recorded and have made a ticket for payment recorded.

      Translated by Google     Show original

      Belum tercatat ya.
      Lanjutkan bayar sesuai jadwal pembayaran anda. Meskipun tercatat pembayaran anda mundur 1 minggu, ontime score anda akan tetap terjaga. Sambil tetap di follow up ticket anda. Tulis juga di halaman diskusi kalau anda sudah membayar tanggal 24/1/2018 namun belum tercatat dan sudah buat ticket agar pembayarannya tercatat.



  • Jauhari Alin Muntohar
    Demak, Indonesia

    Jan 31, 2018

    Keep paying for it. I have 2 weeks just entering his payment. And my score is not reduced

    Translated by Google     Show original

    Tetap bayar mas. Saya pernah 2 minggu baru masuk pembayaran nya. Dan skor saya tidak berkurang



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