Forum > Borrower Questions > uploading identity card Forum Guidelines

  • Samuel Gitonga
    Nairobi, Kenya

    Jan 25, 2018

    I have been asked to upload my id but when i try to upload it but its not going through when i try to edit the icon to upload is not available please help

  • Zidisha Volunteer
    United Kingdom

    Jan 26, 2018

    Hello Samuel.
    I checked your dashboard and it was showing your loan application was still pending approval. I see we already have photos of your ID, so, in the hope it fixes the problem, I've done the checks and approved your loan.

    On that note for others: a reminder that Julia's added to the Forum Guidelines that it's no longer permitted to request expediting loan approval, sorry. We'll try and process them within 3 business days.

    Fitri Fauziyah likes this.

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