Forum > Borrower Questions > Backdated profile Forum Guidelines

  • Volunteer Mentor
    Charles Manyange
    Nyangusu, Kenya

    Jan 31, 2018

    Hello please help.
    My profile is indicating that : "Your nex instalment is October 2, 2016".

    What could be the problem? This is 2018 and yet it is indicating 2016


    • Zidisha Volunteer
      Joost
      Noord Brabant, Netherlands

      Jan 31, 2018

      No it says 2061. You were able to lower your installment amount to such a low value that you have 45 years to repay your loan. This must be a bug so please create a support ticket to get this fixed.

      • Feb 1, 2018

        I wonder: why don't the Zidisha admins automatically increase the instalment amount to the minimum permissible, for those borrowers affected by this bug?

        • Volunteer Mentor
          Fitri Fauziyah Machmud
          Kota Surabaya, Indonesia

          Feb 1, 2018

          How about you send email to [email protected] about your suggestion? Someone I know have made support ticket about it, I've done it too. I hope the team able to fix this bug soon.

          Translated by Google     Show original

          How about you send email to [email protected] about your suggestion? Someone I know have made support ticket about it, I've done it too. I hope the team able to fix this bug soon.


          Mis Hernawati likes this.
          • Zidisha Volunteer
            Joost
            Noord Brabant, Netherlands

            Feb 2, 2018

            There is another topic on the lenders form. It has Dave's attention.


            Mimin Munawaroh likes this.
          • Volunteer Mentor
            Fitri Fauziyah Machmud
            Kota Surabaya, Indonesia

            Feb 2, 2018

            I've read it Joost. I still see many have case like Charles.

            I hope Zidisha solve this.
            Dave already aware about this since Mimin commenting on Julia announcement about Zidisha is not a bank.

            Translated by Google     Show original

            I've read it Joost. I still see many have case like Charles.

            I hope Zidisha solve this.
            Dave already aware about this since Mimin commenting on Julia announcement about Zidisha is not a bank.


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