Forum > Borrower Questions > Problem in credit limit. Forum Guidelines

  • Raisa Ochieng
    Nakuru, Kenya

    Feb 1, 2018

    Hello forum members, I was promised a loan limit increase if I paid my loan before 27th January. I cleared my loan on 26th January but my loan limit still remained the previous amount....can something be done to rectify it?


    • Joost
      Noord Brabant, Netherlands

      Feb 1, 2018

      Your current on-time repayment rate is 70%. In order to qualify for an increase in maximum loan size, you must improve your on-time repayment rate by making future repayment installments on time. Once your on-time repayment rate reaches 90%, you will become eligible for a loan size increase.

      • Raisa Ochieng
        Nakuru, Kenya

        Feb 1, 2018

        The previous loan I just cleared, was at 65 percent but when I cleared the loan as advised, I was given a loan size increase.... Thought it still applies


        • Joost
          Noord Brabant, Netherlands

          Feb 3, 2018

          This might have changed because of the high number of loan requests. You should check your credit limit page.



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Feb 1, 2018

    By Joost explanation and yours, I can conclude that you only got bonus for early repayment; your base credit limit still the same as before. Your base credit limit will increase 20% for the next loan when your on-time score at least 90% or more.

    Translated by Google     Show original

    By Joost explanation and yours, I can conclude that you only got bonus for early repayment; your base credit limit still the same as before. Your base credit limit will increase 20% for the next loan when your on-time score at least 90% or more.


    Mis Hernawati and dave2319 like this.

  • Raisa Ochieng
    Nakuru, Kenya

    Feb 2, 2018

    Yes Fitris, it was a bonus, has it been withdrawn?



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Feb 3, 2018

    Hello Raisa, I think that early repayment bonus still active. I'm sorry I don't know why it doesn't work with you. How about you make a support ticket and ask Zidisha about it. I hope they will assist you soon.

    Translated by Google     Show original

    Hello Raisa, I think that early repayment bonus still active. I'm sorry I don't know why it doesn't work with you. How about you make a support ticket and ask Zidisha about it. I hope they will assist you soon.


    Joost likes this.
    • Joost
      Noord Brabant, Netherlands

      Feb 3, 2018

      Isn’t this visible on a Borrowers “Your credit limit” page?


    • Volunteer Mentor
      Fitri Fauziyah
      Kota Surabaya, Indonesia

      Feb 3, 2018

      Yes Joost, it show on credit limit page. Here's I attach from other who share it's credit limit page.

      Translated by Google     Show original

      Yes Joost, it show on credit limit page. Here's I attach from other who share it's credit limit page.


      Joost likes this.

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