Forum > Borrower Questions > Replying support ticket Forum Guidelines

  • Feb 9, 2018

    I accepted loan three week ago but it has not been disbursed. I created support ticket notifying reason because I lost my line and was to do replacement which had mpesa issue. How long does it take for support ticket to be replied?


    • Zidisha Volunteer
      Joost
      Noord Brabant, Netherlands

      Feb 9, 2018

      It takes about three business days.


      Laurie likes this.

  • Lender since 23 Jan 2015... Staff Member since 26 Mar 2015
    Laurie
    United States

    Feb 10, 2018

    To understand about that, as well as about other Zidisha matters,
    please read all of the information at both of these links:
    www.zidisha.org/forum-threa...
    www.zidisha.org/forum-threa...
    Thank you.



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