Forum > Borrower Questions > Replying support ticket Forum Guidelines

  • Feb 9, 2018

    I accepted loan three week ago but it has not been disbursed. I created support ticket notifying reason because I lost my line and was to do replacement which had mpesa issue. How long does it take for support ticket to be replied?

    • Joost
      Noord Brabant, Netherlands

      Feb 9, 2018

      It takes about three business days.

      Laurie likes this.

  • Country Liaison
    United States

    Feb 10, 2018

    To understand about that, as well as about other Zidisha matters,
    please read all of the information at both of these links:
    Thank you.

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