Forum > Borrower Questions > Photo upload Forum Guidelines

  • Feb 18, 2018

    Am trying to upload my photo but everytime i do it, it "sorry there was an error... " kindly help.

    • Joost
      Noord Brabant, Netherlands

      Feb 18, 2018

      You should reduce the size of the photo before uploading. A mentor suggested to make a (landscape) screenshot of the photo and upload that screenshot.

      Mimin Munawaroh and Eviyn Mushire like this.
    • Sheila Afful
      Accra, Ghana

      Feb 19, 2018

      Try and reduce the pixel size and use either PNG or JPEG ok

      Fitri Fauziyah likes this.

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