Forum > Indonesia > Gak bisa posting picture profile Forum Guidelines

  • Riyahul Jannah
    Tangerang, Indonesia

    Feb 27, 2018

    Have you ever experienced posting a profile picture can not ..? I wonder why?

    Translated by Google     Show original

    Ada yg pernah ngalami posting foto profil gak bisa2..?
    Kenapa ya?



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Feb 28, 2018

    Try using a PC / laptop. If you use HP a bit difficult. I often fail if via HP. If via crome on hp, the bottom of the photo seems to wait a bit longer appear rectangular images that can be directed to take a picture of the desired profile. If via PC / HP, just click the profile picture will be directly selected all the photos. Or via app. Many suggest via the app. I am referring via PC / laptop continue.

    Translated by Google     Show original

    Coba pakai PC/ laptop. Kalau pakai HP agak susah. Saya sering gagal kalau via HP.
    Kalau via crome di hp, gambar foto yg paling bawah sepertinya nunggu agak lama muncul gambar persegi yang bisa diarahkan untuk ambil gambar foto profil yang diinginkan. Kalau via PC/HP, tinggal klik saja foto profilnya akan langsung terpilih semua fotonya.
    Atau via app. Banyak yang nyarankan via app. Saya ngajukan via PC/laptop terus.


    Mimin Munawaroh likes this.
    • Joost
      Noord Brabant, Netherlands

      Mar 3, 2018

      Just for my understanding, is a HP a smartphone? Because I only know HP from Hewlett-Packard.


      Mimin Munawaroh likes this.
    • Volunteer Mentor
      Fitri Fauziyah
      Kota Surabaya, Indonesia

      Mar 3, 2018

      Yes Joost, HP (handphone) in Indonesia mean a smartphone. Laptop mean notebook.
      My mentee and my invitee told me that they unabled to edit their picture profile from their smartphone using crome. They succesfully edit it by zidisha app.
      I made a test to few days ago.
      1. Crome from my android phone.
      Even after 10 minutes passed, the square cropping still not show. By with mobile data or wi-fi connection.
      2. The original browser from my android phone.
      The cropping square showed instantly.
      3. Crome from android tablet
      The cropping square showed instantly.

      Fyi, there are 4 step on applying loan. The first step is editing the profile picture. If the cropping square doesn't show, like in my case on crome, the profil picture will change to darken colour and everytime we click save, there will notification that we failed on that stage that make us unable to proceed the next step.

      Translated by Google     Show original

      Yes Joost, HP (handphone) in Indonesia mean a smartphone. Laptop mean notebook.
      My mentee and my invitee told me that they unabled to edit their picture profile from their smartphone using crome. They succesfully edit it by zidisha app.
      I made a test to few days ago.
      1. Crome from my android phone.
      Even after 10 minutes passed, the square cropping still not show. By with mobile data or wi-fi connection.
      2. The original browser from my android phone.
      The cropping square showed instantly.
      3. Crome from android tablet
      The cropping square showed instantly.

      Fyi, there are 4 step on applying loan. The first step is editing the profile picture. If the cropping square doesn't show, like in my case on crome, the profil picture will change to darken colour and everytime we click save, there will notification that we failed on that stage that make us unable to proceed the next step.


      Mimin Munawaroh likes this.
      • Joost
        Noord Brabant, Netherlands

        Mar 4, 2018

        I experience the same error. On my iPhone I can’t crop someone’s profile photo. On my iPad or laptop it is working correctly.

        Could you please create a support ticket.


      • Volunteer Mentor
        Fitri Fauziyah
        Kota Surabaya, Indonesia

        Mar 4, 2018

        I see. Btw, I have reported it few days ago, just few minutes ago I tried to edit my profil picture from crome with my android phone and the cropping square showed instantly. So I think the problem edit the profile picture from android phone with crome already resolve.

        How long have you unable to crop someone picture? What browser do you use to edit the picture with your iphone? Is it safari? Does the picture turn to darken colour and you unable to move it up or down when you touch the area of the picture? I have those experience when I used crome from my android phone before.

        Translated by Google     Show original

        I see. Btw, I have reported it few days ago, just few minutes ago I tried to edit my profil picture from crome with my android phone and the cropping square showed instantly. So I think the problem edit the profile picture from android phone with crome already resolve.

        How long have you unable to crop someone picture? What browser do you use to edit the picture with your iphone? Is it safari? Does the picture turn to darken colour and you unable to move it up or down when you touch the area of the picture? I have those experience when I used crome from my android phone before.


      • Joost
        Noord Brabant, Netherlands

        Mar 5, 2018

        I have included 2 screenshots. On my iPhone in safari the crop box doesn’t appear. On my iPad it’s working. This is on a staff only “review loan profile” page.


      • Volunteer Mentor
        Fitri Fauziyah
        Kota Surabaya, Indonesia

        Mar 5, 2018

        I see, that's what happened to me when I used Chrome few days ago, the first screenshoot. Done, I hope the technical team able to fix it soon for you. :)

        Translated by Google     Show original

        I see, that's what happened to me when I used Chrome few days ago, the first screenshoot. Done, I hope the technical team able to fix it soon for you. :)


        Joost likes this.

Please log in to comment.