Forum > Borrower Questions > Loan funding Forum Guidelines

  • Ronald Korir
    Kobujoi , Kenya

    Feb 27, 2018

    Thanks joost and the team, actually this is my second time borrowing money, already I had been charged membership fee of 1000/= in my first loan. My problem now is I have funded sh 42.00,in my page before accepting the loan, I was to be funded sh1598 but after accepting only sh42 was send to my account and the page now reads deduction of 1598. total payment of question is do you charge membership fee twice? If yes does it increase more as I can see sh 1598 was deducted in my second loan. If not please help for the money be deposited in my account. Thank you

    • Joost
      Noord Brabant, Netherlands

      Feb 28, 2018

      Sorry, I can’t help you any further.
      You should create a support ticket using the help menu to get support from a staff member (

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