Forum > Lender Questions > Transfer funds not working? Forum Guidelines

  • Mar 1, 2018

    Hello,

    for several days it is not possbile to transfer funds via Credit Card.

    Regards,
    Holger


  • Zidisha Volunteer
    dave2319
    United Kingdom

    Mar 1, 2018

    Hello Holger.
    Sorry about the problem. I've reported it to our Technical Team and I'll let you know when I've heard back.


  • Volunteer Mentor
    John Thiaro
    Nakuru, Kenya

    Mar 1, 2018

    Hi Dave,

    This is a serious problem considering that loans are expiring without being fully funded, yet lenders want to fund some loans. Please check what could be done to correct this grave error.

    John.


    Duo Neka and Darius Mukabwa like this.
    • Mar 7, 2018

      This forum is for lender questions, not borrower complaints.

      • Volunteer Mentor
        John Thiaro
        Nakuru, Kenya

        Mar 7, 2018

        Kindly note that this is a two-pronged comment; the problem affecting the lender directly impacts on us as borrowers, it is difficult separating the two, unless we "act" naive. Furthermore, the option for borrowers to comment would have been deactivated if your idea was "correct".


        Jamal likes this.
        • Mar 10, 2018

          Obviously everything that concerns lenders indirectly affects borrowers.

          So far the forum policy relies on the good behaviour of commenters, because of course the volunteer staff have better things to do than moderate the forum. But I think as the volume of self-serving comments from borrowers increases, the lender's forum will indeed become lenders-only. Especially as the commenters are often just people seeking to attract attention so as to get their loan funded.

          • Nancy Hull
            United States

            Mar 18, 2018

            Maybe a partial step to limiting borrower comments in this forum could be limiting it to volunteer mentors only.


            Philip Chenje and John like this.

  • Zidisha Volunteer
    dave2319
    United Kingdom

    Mar 2, 2018

    I've heard back from our Technical Team and they say it's now been fixed.


    Alex Tsuma and George Offei like this.
    • Volunteer Mentor
      George Offei
      Agona Swedru, Ghana

      Mar 2, 2018

      Thumbs up to the technical team for the good work done.


      Jamal likes this.

  • Volunteer Mentor
    Darius Mukabwa
    Eldoret, Kenya

    Mar 3, 2018

    Thank you very much Zidisha team, I was warried because I have a pending loan but by now I am relieved with hope that it will be fully funded, thank you for your good work.


    Jamal likes this.

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