Forum > Borrower Questions > Loan on review for more than three working days Forum Guidelines

  • Mar 6, 2018

    My loan has been on review for more than three working days why?



  • Volunteer Mentor
    Senkyire Osei Agyeman
    Nkoranza, Ghana

    Mar 6, 2018

    The same to me.More than 3 days my loan has not been review



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Mar 7, 2018

    Hello Benjamin, Senkyire, both of your loan application already in project page.
    Benjamin, Dave already explained to you few days ago that the funding time will reset again after borrower loan passed the staff review.
    www.zidisha.org/forum-threa...

    They (Zidisha Staff and volunteers) aim to review the borrowers profile for 3 working days. Please read Dave and Laurie information here :
    www.zidisha.org/forum-threa...

    Translated by Google     Show original

    Hello Benjamin, Senkyire, both of your loan application already in project page.
    Benjamin, Dave already explained to you few days ago that the funding time will reset again after borrower loan passed the staff review.
    www.zidisha.org/forum-threa...

    They (Zidisha Staff and volunteers) aim to review the borrowers profile for 3 working days. Please read Dave and Laurie information here :
    www.zidisha.org/forum-threa...


    Mimin Munawaroh likes this.

  • Brian Nganga
    Nairobi, Kenya

    Mar 8, 2018

    Hallow i accepted my loan a week ago but my volunteer is not online to accept my review how can i be helped or change my volunteer



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Mar 8, 2018

    Hello Brian, Have you receive your loan fund? If you have or you have not receive the funds yet, then please go to help page to make a ticket inform Zidisha about it. Sometimes it takes time for Zidisha to send the funds if they need make international bank transfer. The time frame for disburment is a month before it expired. But, if you have receive the funds, please inform zidisha that they need to update your profile page.

    I'm a VM, I more happy when my mentee reach me as I tend to forget many things. They can reach me by my phone that zidisha input on their help page or send message to me on my discussion page. Many times my mentee is the one who unreachable.
    Have you try to reach your VM by send him message to his discussion page?There is always 2 side of story from everything. We all family here in this platform, in Zidisha. You can make a ticket ask zidisha help you with your problem.

    Translated by Google     Show original

    Hello Brian, Have you receive your loan fund? If you have or you have not receive the funds yet, then please go to help page to make a ticket inform Zidisha about it. Sometimes it takes time for Zidisha to send the funds if they need make international bank transfer. The time frame for disburment is a month before it expired. But, if you have receive the funds, please inform zidisha that they need to update your profile page.

    I'm a VM, I more happy when my mentee reach me as I tend to forget many things. They can reach me by my phone that zidisha input on their help page or send message to me on my discussion page. Many times my mentee is the one who unreachable.
    Have you try to reach your VM by send him message to his discussion page?There is always 2 side of story from everything. We all family here in this platform, in Zidisha. You can make a ticket ask zidisha help you with your problem.


    Mimin Munawaroh likes this.

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