Forum > Borrower Questions > Delayed disbursement Forum Guidelines

  • Nicholus Haro
    Kilifi, Kenya

    Nov 14, 2017

    Iam Nicholus Kai Haro from Kenya, I expedited my loan on 2nd November and was fully funded the same day, disbursement of KES 76,100 was done on 10th and the loan was KES 136,745. I was expecting the balance the following day after loan cost deduction but up to today 14 th November have not received the balance. The first disbursement still happened outside expedition period. Please advise.

    • Anglophone Country Liaison
      Chuah Yujie

      Nov 15, 2017

      I am very sorry for the disbursement delay. I have checked your account status and the disbursement is being queued, which means that you should receive it within one or two days. If the loan is not disbursed within 3 days, the expedition fees will be refunded

      Fitri Fauziyah likes this.

Please log in to comment.