Jan 9, 2019
Many payments made over the last three days failed to be credited immediately due to a technical error in our website. The error has now been fixed, and we believe that the pending payments should now be credited.
If you have made a payment which has not yet been credited to your account, please let us know by selecting the Repayment Not Credited option in the Help page of your account.
I'm sorry for the trouble caused by this error, and we'll do our best to ensure it does not happen again.
Kossonou Yao, Madesto Waswa, Jones Mwang'ombe, Philip Chenje, Cynthia Ama Ohenewaa, Kelvin Malambo, Edith Owhoferia and Joshua Odera like this.
Jan 9, 2019
Hi Julia ,
One of my mentees was having that problem .I will extend this information to her as soon as possible and also I sent you a private message last month through your Zidisha mail and still have not got any acknowledgement of receipt or feedback.
I will be glad if you can get back to me.
Thank you very much.
Feb 13, 2019
Please I have paid my loan amount of Ghc 83 on the date of 12/ 01/2019 till date it hasn't been credited to my account so please check it out for me. thank you
Feb 8, 2019
Hi, I cleared my loan balance but the payment has not reflected in my account. I paid on 7th of Feb through Mpesa on 0721166075
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