Apr 10, 2019
I would like to know why i have been receiving threats on NOT paying my loan yet I pay ksh 200 per week and its paid till the last week of April 2019.
Since my business went down I am requesting you to take my MLF to cover part of my payment, plus the credit service amount that was subtracted from the loan I was given to cover the amount I'm meant to pay. I will only pay the difference.
Wisdom Damptey Owusu likes this.
Apr 14, 2019
But credit risk fee is now non-refundable i learnt.
Kota Surabaya, Indonesia
Apr 14, 2019
If there are payment that you've made and it hasn't credited to your account, please go to your help page and choose "payment not credited to my account" and provide your payment information on there. Zidisha staff will help you to track it.
As for your request about paying the difference, I think you can't ask for that.
If you look from the FAQ page about refund, you can only ask your refund when you have no outstanding loan or when you are not applying any loan.
You could adjust your payment first to amount you are comfortable to pay regularly each week then request your MLF and credit risk refund later when you fully repaid this loan.
Translated by Google
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