Zidisha Forum

• Edwin Offei Bonsrah    Kumasi, Ghana    Jun 2, 2019

  Elizabeth Agyei want to make payments but can't remember her account to log in. Can zidisha help her, so she can make payment. Thank you.

  • Fitri Fauziyah    Volunteer Mentor    Kota Surabaya, Indonesia    Jun 2, 2019

    Hello Edwin.
    Hm, I take it that Elizabeth is your invitee. Does she also can't access her email? If she have the access, she could choose "forget password" option to set a new password. You could give her information the email address she used from your invitation page.
    
    But, if she have no access to that email too. Then, she need to send an email to [email protected] with her profile account link so the staff could assist her.

    Translated by Google     Show original

    Hello Edwin.
    Hm, I take it that Elizabeth is your invitee. Does she also can't access her email? If she have the access, she could choose "forget password" option to set a new password. You could give her information the email address she used from your invitation page.
    
    But, if she have no access to that email too. Then, she need to send an email to [email protected] with her profile account link so the staff could assist her.