I got my first loan and paid into members loan fund. I repaid this loan on time and in full. upon application for the second loan, my account got closed. I have requested refund several times to no avail. what can i do?
Dear Mazuba, Sorry about this inconveniences. By the way i dont know what happened and the accounts was closed. Just be patient and let the team know through the Support ticket. They assist and restore the accounts for you. Thank you.
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Mazuba Katantha
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Volunteer Mentor
Gifty Osei
Please log in to comment.Lusaka, Zambia
Nov 16, 2017
I got my first loan and paid into members loan fund. I repaid this loan on time and in full. upon application for the second loan, my account got closed. I have requested refund several times to no avail. what can i do?
Twedie- Ashanti..., Ghana
Nov 16, 2017
Dear Mazuba, Sorry about this inconveniences. By the way i dont know what happened and the accounts was closed. Just be patient and let the team know through the Support ticket. They assist and restore the accounts for you. Thank you.