Aug 12, 2019
Regards to the team pls.
I just suddenly saw "Acct: 0035685824
Amt: 5,002.00 DR
Desc: -- --PG-ZIDISHA LANGSTAN9999235541"
I have not applied for loan, i am not into refunding, why the deduction from my account?
I wait for your quick response pls. Thanks
Aug 13, 2019
Thanks for letting us know. According to our payment service (Paystack) there have been no payments to us from your account since your membership fee payment on June 21, and I can confirm that you do not have any loan or payments due. It should not have been possible for our system to charge your account if there are no payments due, unless this bank account has ever been linked with a different Zidisha account?
I have asked Paystack to investigate where this charge came from, and will keep you informed of their response.
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