Zidisha Forum

Forum Announcements

Subject	Messages	Last Message
Important change to loan guarantee program Up until now, guarantors were only responsible for their guaranteed members' payments up until repayment of the initial loan. Unfortunately, t...	17	Apr 26
Disbursement service interruption in Ghana We are unable to send disbursements in Ghana at the moment, due to a technical error in the platform of our payment processing service, Paystack. ...	3	Apr 12
Disbursement delay in Nigeria Some disbursements in Nigeria are being delayed as we are working to transfer funds from the US to our Nigeria payment account. We are working wit...	23	Jan 31
Supporting the Zidisha community during the coronavirus pandemic This message was sent by email to all members last Friday. It is reposted here to allow for discussion. Please feel free to post any questions in...	167	Jan 1
Technical error causing borrower account declines A technical error has caused some borrower accounts to be incorrectly declined over the past three days. Please accept my sincere apologies for th...	72	Dec 24
Fees being added to Ghana repayments Recently members in Ghana have reported that extra fees were being added to their payments to Zidisha, at the point payments were authorized. Th...	52	Dec 14
Zambia disbursement delay Dear members in Zambia, Disbursements are currently delayed due to a technical error that is preventing us from accessing the MTN platform. We ...	49	Dec 7
Updates to Loan Guarantee program The Loan Guarantee program is nine months old now, and we have seen consistently high repayment rates among guaranteed loans. For this reason, we ...	17	Nov 29
FAQ: Our response to the coronavirus pandemic We have received many questions regarding Zidisha's response to the pandemic. Here are our responses to a few of the most common questions: 1. ...	62	Sep 16
Disbursement delay in Ghana Loan disbursements in Ghana may be delayed for a few days because we are awaiting an international transfer of funds to arrive in our Ghana payment...	26	Aug 26
New: Thumbnail image cropping We've added a new feature that will allow borrowers and lenders to crop a customized section of their profile photos for the thumbnail image (the c...	2	Jun 19
Ghana payment errors Many members in Ghana are receiving a "transaction limit exceeded" error when attempting to make payments. This error is originating from our paym...	16	Jun 11
Optional MLF payments replaced with credit risk payments Now that new loans carry required credit risk payments into the Members Loan Fund (https://www.zidisha.org/forum-thread/1629), most new loan applic...	33	Dec 11, 2019
Introducing multiple mentor reviews for new members Up until now, members were assigned a Volunteer Mentor once they reached a certain credit limit, and that mentor would need to conduct a background...	35	Dec 11, 2019
Update to risk fee structure Starting this week, we are making two changes to the risk fee structure: 1) risk fees are reduced for most loans, and 2) risk fees for new loans is...	65	Oct 16, 2019
Mpesa service outage We have received reports that our members in Kenya have been unable to send payments to our Bill Pay today. We are working with Mpesa to resolve t...	31	Sep 3, 2019
Zambia disbursement delay We are experiencing delays in processing Zambia disbursements due to a technical error in the MTN platform. My apologies for the unusual delay...	14	Aug 8, 2019
Temporary outage of loan acceptance form in Ghana Our payment service provider in Ghana has changed the bank account information that we need to collect in order to disburse loans. This change is ...	54	Jul 18, 2019
Borrowers can now accept partially funded loans Up until now, loan applications that were only partially funded by the fundraising deadline have been expired. Starting today, borrowers have the ...	51	Apr 25, 2019

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