Zidisha Forum

Subject Messages Last Message

Fees being added to Ghana repayments

Recently members in Ghana have reported that extra fees were being added to their payments to Zidisha, at the point payments were authorized. Th...

8 Nov 30

Updates to Loan Guarantee program

The Loan Guarantee program is nine months old now, and we have seen consistently high repayment rates among guaranteed loans. For this reason, we ...

17 Nov 29

Supporting the Zidisha community during the coronavirus pandemic

This message was sent by email to all members last Friday. It is reposted here to allow for discussion. Please feel free to post any questions in...

166 Nov 22

Zambia disbursement delay

Dear members in Zambia, Disbursements are currently delayed due to a technical error that is preventing us from accessing the MTN platform. We ...

46 Nov 3

Technical error causing borrower account declines

A technical error has caused some borrower accounts to be incorrectly declined over the past three days. Please accept my sincere apologies for th...

69 Oct 19

FAQ: Our response to the coronavirus pandemic

We have received many questions regarding Zidisha's response to the pandemic. Here are our responses to a few of the most common questions: 1. ...

62 Sep 16

Disbursement delay in Ghana

Loan disbursements in Ghana may be delayed for a few days because we are awaiting an international transfer of funds to arrive in our Ghana payment...

26 Aug 26

New: Thumbnail image cropping

We've added a new feature that will allow borrowers and lenders to crop a customized section of their profile photos for the thumbnail image (the c...

2 Jun 19

Ghana payment errors

Many members in Ghana are receiving a "transaction limit exceeded" error when attempting to make payments. This error is originating from our paym...

16 Jun 11

Optional MLF payments replaced with credit risk payments

Now that new loans carry required credit risk payments into the Members Loan Fund (https://www.zidisha.org/forum-thread/1629), most new loan applic...

33 Dec 11

Introducing multiple mentor reviews for new members

Up until now, members were assigned a Volunteer Mentor once they reached a certain credit limit, and that mentor would need to conduct a background...

35 Dec 11

Update to risk fee structure

Starting this week, we are making two changes to the risk fee structure: 1) risk fees are reduced for most loans, and 2) risk fees for new loans is...

65 Oct 16, 2019

Mpesa service outage

We have received reports that our members in Kenya have been unable to send payments to our Bill Pay today. We are working with Mpesa to resolve t...

31 Sep 3, 2019

Zambia disbursement delay

We are experiencing delays in processing Zambia disbursements due to a technical error in the MTN platform. My apologies for the unusual delay...

14 Aug 8, 2019

Temporary outage of loan acceptance form in Ghana

Our payment service provider in Ghana has changed the bank account information that we need to collect in order to disburse loans. This change is ...

54 Jul 18, 2019

Borrowers can now accept partially funded loans

Up until now, loan applications that were only partially funded by the fundraising deadline have been expired. Starting today, borrowers have the ...

51 Apr 25, 2019

Delay in disbursements in Nigeria

We are experiencing a delay in disbursing loans in Nigeria, due to the need to process an international funds transfer to our account. I apologize...

29 Apr 3, 2019

Delay in processing December disbursements

Many members in Kenya, Nigeria and Ghana have reported not receiving their loans which were funded in December. Others have received their loans, ...

27 Mar 6, 2019

Forum moving to Zidisha website

Starting this week, the Forum will be moving to within the Zidisha website: https://www.zidisha.org/forums. We believe the new forum will bett...

44 Mar 1, 2019