roberta.zenere    Sep 26, 2013

Dear lenders,

This is Roberta Zenere, I am a Kenya Country Liaison Intern at Zidisha.

I just wanted to let you know that we are still following-up with Peter, both directly or though the assistance of his Volunteer Mentor, Steve Kagwe. Yesterday, Peter sent a text SMS to us informing that he is still experiencing difficulties with his business. He is now planning to send some small repayments little by little and catch up with his arrears.

Please, let us know if you have any questions.

Thanks for your patience,

Roberta
Zidisha Volunteer

analinjsaturria    Jun 11, 2013

Dear lenders,
This is Analin Saturria McGregor, Communications Associate at Zidisha. I lead the team following up with clients in arrears in Kenya. Please accept our apologies for the delay in providing an official update on Peter's case.
We have been following up with Peter ever since he fell into arrears back in December. We follow up with clients in arrears directly and through the contacts they provide on their loan applications. This includes the community officials who sign their letters of recommendation and so forth.
In the past 6 months, Peter's phone has been disconnected in several occasions. This made even more difficult to obtain a direct response from him about why he was not submitting loan repayments.
Peter has provided us several dates over the past few months in which he expected to begin his loan repayments. He has not been able to follow through with any of them. Traci Yoshiyama, who served with us as a Client Relationship Manager in Kenya for about a year, followed up on this case personally during her time in Kenya. She was more often than not unsuccessful in reaching Peter, even being in-country.
We have refocused our efforts with Peter to encourage him to reschedule his loan to a repayment amount he can realistically and consistently send, and logging to his borrower account to explain his situation to you directly. As of today, we have not been successful.
Our last follow up on Peter was yesterday. I made the calls myself. He did not respond the phone call, but replied a message I sent him. He explained to us that he has been planting beans and is close to harvesting them. He expects to begin his repayments with the profits from the bean sales. Based on the feedback from other borrowers with the same crop, bean harvest will begin in August.
We will continue to update you on Peter's situation in a more frequent manner as we know more.
Thank you for your patience.

• LA    Sep 10, 2013

  Updates?

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Crestwood    May 26, 2013

Half of the scheduled time is gone. How about a little update?

KM    Feb 18, 2013

Hello, I'm a virtual volunteer here at Zidisha, letting lenders to Mr. Muriithi know that he has contacted us telling us that one of his children has been ill, and this has made it difficult for him to make payments.

• LA    Feb 22, 2013

  Does Mr Muriithi want to reschedule the loan, deferring payment but with additional interest, so that he isn't simply not paying?

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LA    Jan 18, 2013

Hi Peter,

Do you have an idea of when you be able to begin repayments?