Private issues

Lotus Flower    Mar 20, 2019

Hello,

Please note that the public Discussion pages in borrower accounts
are *not* an alternative way to reach the Zidisha Team Staff.

The public Discussion pages in borrower accounts are for communications between lenders and borrowers about their businesses and their lives in general. (These pages also are for VMs to post comments for the borrower and/or for the borrower's lenders.)

www.zidisha.org/faq
Please remember what it states in the FAQs:
"Whom should I contact with questions or concerns?"
"You may contact the Volunteer Mentor whose phone number is displayed in your Zidisha account. You may also post questions and comments in our Member Forum to request a response from the Zidisha community. IF YOU NEED DIRECT ASSISTANCE FROM ZIDISHA STAFF, YOU MAY USE THE HELP PAGE OF YOUR ACCOUNT TO SEND US A MESSAGE." [emphasis added]

The HELP link in your account is the way to reach the Staff, as they rarely ever visit borrower Discussion pages. (Replies in the Forum also are rare, except from other community members--borrowers and lenders--but borrowers and lenders cannot help with anything administrative.)

Please also keep in mind that there currently are only two people on the Staff (www.zidisha.org/team). So, after sending a private inquiry to them via the HELP link, borrowers have to remain patient and just have to keep checking their account to find out when their issue has been resolved.

We lenders have a HELP link in our accounts, too. Just like borrowers, we have to be patient to wait for replies from the recently very pared-down Zidisha Staff, as well.

I hope you always would receive assistance from the Staff anytime you may need to request help from them. Best wishes.

Abdul    Mar 20, 2019

He, I am Abdul khan from Nairobi Kenya I have paid my loan of 1064 + premium membership 1000 but still asking for 1000 for proposal again I am disappointed.
please sir I need another loan so that I can grow my business

Abdul    Mar 20, 2019

I paid membership 1000 and there is loan. after paying 2070 shillings

Abdul    Mar 2, 2019

I need loan