Quality service

Lotus Flower    May 29, 2019

Daniel, please be aware:

Lenders cannot help you with anything technical or administrative. Therefore, your borrower-lender Discussion page isn't the correct place to try to reach the Staff: www.zidisha.org/team

To reach the Staff, please click on the HELP link in your account.

Thank you.

• Daniel    Dec 11, 2019

  zidisha is trying to portray me as one who has refused to pay, but i have to say threats wont change a thing , all i need is an explanation of what happened,its not a secret so let everybody see it, i wont allow to be scammed

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  • Lotus Flower    Dec 11, 2019

    Daniel, as I stated earlier, you need to contact the Staff about that.
    
    Please don't confuse the ordinary lenders with
    the Staff (a.k.a. "the Team": www.zidisha.org/team).
    
    Although the two (2) current members of the Staff
    also are lenders, most lenders *aren't* on the Staff.
    
    NOTE: YOUR BORROWER-LENDER DISCUSSION PAGE,
    WHERE YOU POSTED, *ISN'T* THE CORRECT LOCATION
    TO TRY TO REACH THE STAFF. (They almost never visit
    this page.)
    
    We ordinary lenders CANNOT help you
    with anything administrative or technical.
    
    PLEASE TAKE THE TIME TO READ THE FOLLOWING POST
    SO YOU WILL UNDERSTAND WHO IS WHO, AND WHERE TO
    GET THE HELP YOU NEED.
    
    Below, I've provided some further clarifications for you:
    
    Ordinary lenders don't determine when any borrower can
    post a loan request, what the credit limit would be, etc.,
    --> and cannot help with anything administrative or technical.
    It is only the Staff that handles all of those things, and
    most of the determinations occur automatically, based on
    algorithms programmed into the system by the Staff.
    
    Each ordinary lender merely logs in from time to time
    (whenever each lender feels like it) and decides which
    loan project(s) he/she would like to help fund (chosen
    from the "Browse Projects" screens), with some of
    his/her own household money that each lender uploads
    to his/her individual lending account that he/she created
    on the Zidisha platform for that purpose.
    
    Sometimes, individual ordinary lenders choose to set their
    individual lending account to automatically re-lend any funds
    that get repaid to him/her by borrowers. That's one of the
    reasons why you oftentimes probably notice that some lenders
    don't engage in any conversation with their borrowers (because
    those lenders don't actually log in very often at all).
    
    Each borrower can communicate directly with his/her
    ordinary lenders, on his/her borrower-lender Discussion page
    (this page, in your case), about the borrower's projects and
    life in general (and about the lenders', too, if the lenders wish
    to share in that way, as well). (The Discussion page has some
    other purposes, as well, but as I've mentioned before, it is
    *not* intended as a place for borrowers to try to reach the Staff.)
    
    The Staff (a.k.a. "the Team") acts as the intermediary between
    the ordinary lenders and the borrowers. In other words, when
    we upload our own money to the platform for a borrower we've
    selected from the "Browse Projects" screens, the Staff sends some
    of our money to you (that's the Net Disbursement you receive),
    they deduct the Fees you owe from the money that we ordinary
    lenders uploaded to the platform and they use that money for
    the various purposes of the different Fees (for example, the
    5% Service Fee is used for money-transfer costs charged to the
    platform by the money-transfer partners in the countries that
    Zidisha uses to send and receive money to/from borrowers),
    and then when you send your installment payments to Zidisha,
    the Staff sends that money back into our (the ordinary lenders')
    accounts. That's how we get repaid by you, the borrower, for the
    Net Disbursement that went to you, plus the Fees that Zidisha
    deducted and used from our (the ordinary lenders') money.
    
    The total amount the borrower remits in installment payments,
    over time, is the Principal Amount of the Loan.
    
    The Principal Amount of the loan is equal to the Net Disbursement that has to be *repaid* plus the Fees that have to be *paid* by the borrower to the ordinary lenders (via the Zidisha platform, which, as mentioned, is the intermediary between the borrowers and the ordinary lenders).
    
    As also mentioned, the Staff sends the borrowers' installments back into the accounts of the ordinary lenders, and then we either re-lend that money, or any lenders who chose a withdrawable type of lending account when they signed up (as opposed to a non-withdrawable type), they can choose to withdraw their repaid money and leave the platform and not lend again anymore. When lenders who chose a withdrawable type of lending account when they joined, see too many borrowers paying late or not paying at all, they do tend to leave, and then there's not much lending capital circulating, and that's one of the reasons why not very many loan proposals are being allowed onto "Browse Projects" these days.
    
    Many lenders (probably most) aren't rich people, so that means ordinary lenders tend only rarely to upload more money and instead depend on repayments from borrowers in order to have money to re-lend. (There is a limit to how much lenders can claim from the reserve fund set aside from the credit-risk payments. Even though the Credit-Risk Fee tends to be high, it's my understanding that still not enough is collected to cover all of the defaults that have been happening, unfortunately.)
    
    Most of the functions on the platform are controlled automatically by algorithms programmed into the system by the Staff.
    
    Anytime there's a problem, you would need to CONTACT THE STAFF,
    via the HELP link in your account (i.e., *not* here on this page), because
    the Staff almost never visits the borrower-lender Discussion page of any individual borrower.
    
    I hope this helps to clear up some of the confusion you may have.

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Daniel    May 29, 2019

Threats and intimidation wont work here, all i need is for you to explain, how yoi claim that yoi gave me a second loan before tge first one was cleared thereby taking funds that i had paid for this loan and claiming you settled a previous loan with it, unyill such a time that the issue is settled, i am not paying a single cent, like i said before, i lost money with zidisha onve and is not ready to lose it again,

• Lotus Flower    Dec 11, 2019

  As previously stated, your borrower-lender Discussion page *isn't* the correct location to try to reach the Staff.
  
  From the HELP link in your account, please either post in the
  "Borrower Questions" section of the public Forum OR, if there's
  an option at the HELP link for you to do so, please create a private
  support-ticket to send to the Staff.
  
  The Staff and ONLY the Staff can help you with any administrative and/or technical problem with your account.
  
  Please understand that and please stop requesting information of the ordinary lenders that we ordinary lenders have absolutely no way to look into for you. (Just like you, were merely create an account on the platform.)
  
  I posted a longer post for you a little while ago, so you can understand better, if you read it closely. Please do.

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Daniel    Jan 26, 2019

I raised a serious issue which was never attended to, and like i said i dont want to be cheated or conned and untill such a time that my issue will be resolved and someone explain to me how a fully paid loan later turns out that it wasnt paid and how you gave me a second loan then say the first wasn't cleared, i am not ready to make any payments, ill repeat why did you take money from a current loan and claim you credited it to a previous loan, and how did you give me 2 loans at the same time? I lost money with zidisha once and i will not be ready to loose it again, solve this issue and we can negotiate a settlement

Mathew    Nov 14, 2018

Just trying to reach them am calling and advising them to adjust their installments to fit their situation.Thanks for the opportunity.

Mathew    Oct 14, 2018

Dear lenders I tried to reach to them through phone calls and text hope they will react positively

Mathew    Sep 11, 2018

Its regretful Mr.kaesi has not paid his dues.I have called him and he assure me of starting repaying his loan.Thanks great peole for your continued support

Mathew    Jul 26, 2018

Dear lenders its pleasure to thank you for great job your doing to help the community.from your loan I have grown financially.Thank you be blessed

Mathew    Jun 7, 2018

Dear lenders I have contacted my invited who have not paid their loans and have promised to do so .Thanks for continued support

Mathew    Feb 17, 2018

Dear lenders its unfortunate some of my invites have not paid their loans but am trying to reach out to them

Daniel    Dec 30, 2017

Very low business at the moment

Daniel    Dec 8, 2017

There is a slow down in my operations due to the festivity season, I hope to adjust later

Daniel    Dec 7, 2017

I received the funds thank you,a problem arose and I broke my phone so I had to buy another phone first , the other project will need to wait until next time as I can't work without phone.

Daniel    Dec 3, 2017

Thank you so much for funding my loan, it's really going to help me in achieving my set goals, may God bless you

Daniel    Nov 21, 2017

I don't know where I would have been without the zidisha family, I work more professionally now, with more efficiency and the results are good, I already see an avenue for expansion, with continued help, I am sure I will be landing major contracts soon, thanks to all lenders and thanks to zidisha

Daniel    Nov 21, 2017

Why has my on time rating gone down even further when my payments are upto date and even early

Daniel    Nov 12, 2017

There was a mix up with my payments due to a technical error that has negatively affected my on time record and I wish to reschedule

Daniel    Oct 9, 2017

This will only affect one or two payments due to unavoidable circumstances, but will be back on track to make up for the reduction,

Daniel    Sep 24, 2017

I have received the funds thank you very much and God bless you, I intend to but an electric drill with the amount

Daniel    Sep 21, 2017

Thanks for funding my loan, I I tend to but more working tools

Daniel    Sep 11, 2017

Thanks so much zidisha, Business is improving and my work is becoming more professional with every other loan, last loan I bought part equipment and with this expected loan I intend to buy the rest of the. Enjoy equipment I need, I do pray that the support you offer will continue, God bless you